Get help with Locked-In
Sign in to the same Apple ID you used when you bought the unlock, open Locked-In, then go to Settings → Restore purchases. Apple's StoreKit will reactivate your unlock at no charge.
First, try Settings → Restore purchases. If that doesn't help, check that your Apple ID is signed in and that you have a valid payment method on file. If the issue persists, email OmarAppSupport@gmail.com with a brief description and I'll help sort it out.
Go to Settings → Reset all progress. This clears lesson progress, bookmarks, notes, streaks, and quiz history. This action cannot be undone, so use with care.
Yes. Every lesson, question, flashcard, and the full mock exam runs entirely offline. No internet connection is required after the initial download.
Core 1 Domain 1 is fully free, and the first lesson of every other domain is previewable across both exams. The one-time $9.99 unlock opens every lesson in both Core 1 (220-1201) and Core 2 (220-1202), the full practice-question bank, every flashcard, and the timed mock exam.
Locked-In currently targets the 220-1201 and 220-1202 exam objectives. If new versions of the A+ exam are released, I'll evaluate updating the app at that time.
Please email OmarAppSupport@gmail.com with the question text or lesson title and a short note on what you think is off. Accuracy matters, and I take corrections seriously.
No. The app collects zero data and contains no third-party analytics or tracking. See the Privacy Policy for full detail.
Refunds for App Store purchases are handled by Apple, not the developer. Request a refund through reportaproblem.apple.com.
Maybe! Email me. I keep a running list of requests and will prioritize what helps the most learners.
For anything not covered above: OmarAppSupport@gmail.com.